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Frequently Asked Questions
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Frequently Ask Questions
Octaforex Trader is a legal investment company incorporated in the United States.
Office address: 56 NE 186th Ter Miami, Florida (FL), 33179
United States.
Office address: 56 NE 186th Ter Miami, Florida (FL), 33179
United States.
Anyone can be a client of Octaforex Trader, but he/she must be not less 18 years old.
You can become a client of Octaforex Trader and it is totally free of charge. All you need is to
Create an account
by submitting all required information.
Yes, it is totally free of charge.
Check if the data you entered on the registration is correct. Displayed errors mesages can help you resolve these issues. Sometimes it could be browser issue. Try to change your browser or turn off any translator. If you need further assistance don't hesitate to
contact us
Your account will be active immediately after confirming your registration by clicking on the link sent to your email.
You may log into your account by clicking the login link on our website homepage and entering your username and password in the login form.
You may change your password by clicking the Change Password link in the navigation menu (you need to be logged into your account first).
All stored data on our servers remains protected via encryption technology all the time.
All account related transactions done by our clients are mediated exclusively via secured internet connections.
You may change your password by clicking the Change Password link in the navigation menu (you need to be logged into your account first).
Click password recovery link, type your email and you should receive a password reset link. If you haven't receive password reset link check your spam folder or contact our support service.
Any client can have only one account per IP/Family/Payment account. In the event of multiple registrations from your computer we have rights to suspend all of your accounts.
In order to make a deposit click Deposit in the navigation menu and choose a payment method.
In order to withdraw your profit you need to make withdrawal request on the withdrawal page in your member area. Just fill desired withdrawing amount and choose a payment method.
Your request will be processed within 24 hours. We do everything possible to reduce awaiting time of our clients.
Please, pay attention that usually we process withdrawals within 24 hours. But anyway contact our support service and we will check your issue.
No. We don't have any withdrawal limits and it is totally free of charge.
Minimum withdrawal is $0.01.